Shipping policy

SHIPPING POLICY

Thank you for shopping with Luméva. We are committed to providing a smooth and reliable shopping experience.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after your order is placed. Processing times may be longer during holidays, promotional periods, or periods of high order volume.

SHIPPING & DELIVERY

For U.S. orders, estimated delivery is generally 7–15 business days.

Delivery times may vary depending on the destination, shipping carrier, product availability, and other factors. Estimated delivery times are not guaranteed.

Some products may be shipped directly from one of our fulfillment partners.

SHIPPING COSTS

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

ORDER TRACKING

When tracking information is available, you will receive a shipping confirmation email containing your tracking details. Please allow time for the carrier to update tracking information after your order has shipped.

DELAYS

Luméva is not responsible for delays caused by shipping carriers, customs processing, severe weather, incorrect or incomplete shipping information, or other circumstances outside of our reasonable control.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

LOST OR DAMAGED PACKAGES

If your order arrives damaged, or you believe your package has been lost in transit, please contact us as soon as possible so we can review the situation and assist you.

INTERNATIONAL ORDERS

International shipping availability may vary by destination. Customers may be responsible for customs duties, import taxes, or other fees imposed by their country or local authorities.

CONTACT US

If you have questions about your order or our Shipping Policy, please contact:

Luméva
Operated by The Ecom Store LLC
ecomgodz42@gmail.com
(313) 356-5701